Skip to content
Balsera
How can we help?

Contact

Write to us

Use this form for your questions and suggestions.

Help

Frequently asked questions

Yes. You can request a sample via the contact form, or visit our Ankara showroom to see all collections in person.

Send your project and wholesale enquiries through the 'Projects and wholesale' tab on the contact form, or the 'Export' tab if you are writing from abroad, and our team will get back to you shortly. Architects, interior designers, contractors and dealers can register on the professionals portal to access product images and technical documents.

In-stock items are usually prepared within a few business days. For project-based bulk orders, timing depends on quantity and product; we share an exact date during our conversation.

PDF, BIM and 3D documents attached to products are listed on the product detail page. To download those reserved for members, sign in to the professional portal; its resource archive gathers the same documents together with product images.

Yes. For export inquiries, contact us via the 'Export' tab on the contact form and our team will get back to you shortly.