BALSERA
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Frequently asked questions

Yes. You can request a sample via the contact form, or visit our Ankara showroom to see all collections in person.

We offer special pricing for dealers and contractors. Register on the professionals portal, or reach us via the 'Dealer application' or 'Export' tab on the contact form.

In-stock items are usually prepared within a few business days. For project-based bulk orders, timing depends on quantity and product; we share an exact date during the quote.

Architects and interior designers can download BIM, CAD, 3D and technical documents from the professionals portal. Relevant files are also listed on product detail pages.

Yes. For export inquiries, contact us via the 'Export' tab on the contact form and our team will get back to you shortly.